Privacy Protocol

This Privacy Policy describes how Hardpoint Systems (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hardpoint.systems (the "Site").

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Device Information: Examples of collected information include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Order Information: Examples of collected information include name, billing address, shipping address, payment information (including credit card numbers processed via Stripe), email address, and phone number.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

• We use Stripe for payment processing. Your payment information is securely handled by Stripe and is subject to their privacy policy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

3. Data Retention & Security

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

We employ industry-standard encryption (AES-256) and security protocols to protect your data during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Your Rights

If you are a resident of the EEA/UK/California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

5. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

6. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: legal@hardpoint.systems